Turn every customer tap into a better experience.
Give customers one simple way to speak, capture the moments that matter and let Tap4Review help your business respond, learn and grow.
From tap to action.
Tap4Review connects the physical customer moment with the digital follow-up.
Place Tap4Review at the exact point your customer experience happens.
Give customers a simple route to share their experience while it is fresh.
Automation handles the routine moments and surfaces the ones that need a person.
Keep customer conversations, reviews and useful signals together.
Text. Tap. Track.
Tap4Review combines customer text services with smart NFC touchpoints, giving businesses more ways to stay connected and understand how customers interact with them.
Stay connected with customers automatically.
Use Tap4Review text services for customer follow-ups, feedback journeys, notifications and customer-recovery communication.
Thanks for visiting. We'd love to hear about your experience.
See exactly how many taps every NFC point receives.
Every Tap4Review NFC card and device accumulates its own tap count, helping you see which cards, stands, locations and customer touchpoints receive the most engagement.
More than a review card.
Tap4Review gives your team a system for capturing, understanding and responding to customer experience.
Customer conversations in one place.
Keep important review and feedback moments together instead of losing them across disconnected channels.
AI that knows when not to guess.
Set your business tone, response length, safety thresholds and human escalation rules.
Give unhappy customers a direct route to you.
Surface the experiences that deserve human attention while the customer moment is still recent.
Let the simple moments move automatically.
Configure review handling and escalation so your team can focus on the conversations that actually need them.
One system as your business grows.
Manage branches, venues and customer touchpoints from one Tap4Review account.
Automate the routine. Protect the important.
Good customer service should never feel like a robot took over. Tap4Review can prepare and automate suitable responses while uncertain, negative or sensitive moments are pushed back to a real person.
Put feedback where the experience happens.
Simple NFC touchpoints for counters, walls, mirrors, tables and desks.
Counter Stand
Freestanding NFC review point for counters and customer service areas.
£29.99 one-offSticky Square NFC Card
Compact adhesive NFC card for counters, walls and mirrors.
£19.99 one-offSmall Table NFC Card
Small-format NFC review point for tables, desks and individual service areas.
£9.99 one-offStart small. Scale when you need to.
Your Tap4Review subscription scales with the number of live business locations.
Explore Tap4Review
Set up your account before activating your first live business location.
- ✓ Create your Tap4Review account
- ✓ Configure your business
- ✓ 0 live locations
Grow your reviews
Full Tap4Review experience for businesses operating up to nine locations.
- ✓ Customer experience system
- ✓ Review handling & automation
- ✓ Multi-location management
Scale across locations
Volume pricing once your subscription reaches ten or more locations.
- ✓ Same Tap4Review platform
- ✓ Centralised location management
- ✓ Volume location pricing
One tap can tell you what your customers really think.
Make it easier to hear them. Make it easier to respond. Make every location better.